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Nursing Clinical Communication Assignment

NURS 2290: Professional Communication Spring 19

 

Professional Communication Assignment

 

During a clinical day you will observe and participate in handoff and complete the following assignment. The assignment typed on the format provided. References that guided the development of this assignment are listed below. They will be useful to you in completing the assignment. The grading rubric is found on the last page.

To access chapter 34 of the handbook: copy/paste the link below in your browser. Scroll down the page and click on chapter 34.

http://www.ahrq.gov/professionals/clinicians-providers/resources/nursing/resources/nurseshdbk/index.html

OR copy/paste this link into your browser: http://www.ncbi.nlm.nih.gov/books/NBK2649/

 

1. Identify the members of the healthcare team present during your clinical day by position title

(example: RN, UAP, attending provider, consulting provider, respiratory therapist, dietary, housekeeping, unit secretary, etc.)

2. Describe how members of the healthcare team exchange critical patient information.

3. Identify the types of handoff you witnessed and/or participated in.

4. Where did the handoff listed above occur?

5. Document your shift-to-shift handoff which you provided to your primary nurse

6. List 5 internal and/or external factors that may contribute to handoff communication errors?

7. List 2 strategies that may reduce each error listed above

8. Identify handoff tools used at your clinical facility

9. What could you do differently when giving handoff to increase patient safety?

10. The assignment is completed in a professional manner. Correct writing mechanics are utilized. Report is typed.

 

 

References

 

Friesen, M., White, S., & Byers, J. (2008). Handoffs: Implications for nurses. In A. f. Quality, Safety and Quality: An evidenced-based handbook for nurses.

 

Sherwood, G. (2014). Quality and safety in nursing education: The QSEN project. In B. Cherry, S. Jacob, & 6 (Ed.), Contemporary nursing: Issues, trends, and management (pp. 398-399). St. Louis, MO: Elsevier.

 

Criteria

Observation

Identify the members of the healthcare team present during your clinical day by position title

(Example: RN, UAP, attending provider, consulting provider, respiratory therapist, dietary, housekeeping, unit secretary, etc.)

 

 

 

 

 

 

Describe how members of the healthcare team exchange critical patient information.

 

 

 

 

 

Identify the types of handoff you witnessed and/or participated in

 

 

 

 

 

Where did the various types of handoff occur

 

 

 

 

 

Document your shift-to-shift handoff

 

 

 

 

 

 

 

 

 

 

 

 

 

 

List 5 factors that contribute to handoff errors

and 2 strategies to reduce each error

1.

a.

b.

2.

a.

b.

3.

a.

b.

4.

a.

b.

What handoff tools were used at your facility?

 

 

 

 

What could you do different to increase patient safety during handoff?

 

 

 

 

 

 

 

 

 

 

 

 

Therapeutic Communication

  
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